Recent Car Accident? Six Secrets Your Auto Insurer Might Not Be Letting You In On

You pay for insurance for peace of mind and protection when you are put in a situation where you need to file a claim. While many insurance companies are dedicated to fair and timely claims processing, some adjusters are taught specific tactics that are designed to reduce the amount of the settlement. Car insurance adjusters are paid to keep an eye on claims settlements and to reduce the company’s obligation as much as possible. While adjusters can be helpful and friendly, they are known to keep secrets from claimants so that they can close a claim as quickly as possible. Here are 6 secrets that you should know about if you’ve recently been in an accident:

Your Statements At the Scene Can Be Used Against You

Immediately following an accident, it is almost second nature to apologize or explain your case. Make sure that you do not make statements to witnesses or the police that can be used by the other party’s adjuster to justify fault. It is best to check to see if everyone is okay, and then shut your mouth and leave the investigation to the professionals. What you say can and will be used against you.

Speak Up About Your Injuries

Many people fear reporting an injury because they are worried that their claim will be investigated for fraud. It is important to be honest with your adjuster and with yourself. If you are experiencing pain days following the accident, tell your adjuster about your injuries and see a medical professional. In addition to the physical costs, you also need to consider the actual costs. You may need medical attention, but your injuries could also lead to lost wages, the need for child care and for help around the house. These are all things that may be covered by your insurance.

You Will Be Rushed to Settle

The faster a company can get you to settle following your accident, the less they typically have to pay. Do not be rushed to accept the offers you are extended to fix your car and pay for your injuries. Injuries can arise over time, and you do not want to sign away your rights because you accidentally signed the release forms you did not review.

You Do Not Have to Use a Preferred Auto Repair Place

All too often, claims adjusters recommend a shop to vehicle owners that is considered "preferred". The reason for this is to keep the cost of the claim down, but can you trust this shop? You want your vehicle to be repaired properly, not temporarily. Be sure to choose a mechanic that you can trust and don’t be pressured to use a "preferred" shop.

A Total Loss Is Not Always a Total Loss

Insurers will pay to total your vehicle or repair it, but you can request to have a third party estimation done if you do not agree with the decision. If your car is deemed a total loss, be sure to have an appraiser representing you draft a report so that you are not cheated.

You have the Right to Mediate

Many insurance adjusters present an offer and have a "take it or leave it" attitude. This makes you leery of challenging them, and keeps costs down. If you do not agree with the offer, you can dispute it and go through the process of mediation. Because insurance companies want to avoid lawsuits and jury verdicts, they are likely to sweeten the deal.

If all consumers knew claims secrets then the industry would not be a multi-billion dollar one. Be a wise consumer and do not jump at the first offer. Exercise your rights and know your duties so that you can get the compensation that you deserve.